Is Innovasphere Commerce "Search Engine Friendly"?
Yes, Search Engine friendliness is built right in! Our cutting edge Innovasphere Commerce software is different from other solutions because it's XHTML compliant. This means your site is free from the code errors that keep search engines from indexing your site. Error-free sites result in better search engine ranking, greater visibility, and more sales-producing traffic. Innovasphere Commerce takes search engine friendliness to the next level by generating unique title and meta tags on every page, creating keyword-rich file names (which search engines love), and strategically inserting keyword-rich ALT tags in the appropriate places.
Do you use templates to design my store?
No. Your business is unique and deserves a unique design concept, not to be put in the same old box. That's why every e-Commerce package includes “Your Own Design concept”. Our Design Team will work with you to refine a unique look and feel necessary for your online success.
Can I design my own site?
Yes. Already have a design concept in mind? Let our design team help you convert your completed design or design ideas into a fully implemented and functional website.
Does Innovasphere Media offer logo design or other custom design services?
Innovasphere Media maintains an in-house team of design professionals. They can assist you with development of a company logo, newsletter templates and overall branding to create a unique presence. Of course, there are some nominal charges for the same.
Do I need any special software to run my store using Innovasphere Commerce?
No. Innovasphere Commerce is a web-based application and can be accessed via any standard web browser. We recommend Chrome or Safari for accessing the store.
What programming languages are used to develop, customize or implement the Innovasphere Commerce platform?
Innovasphere Commerce is designed around Microsoft SQL and .Net framework. This environment provides the security and reliability needed to power your complex eCommerce web site.
How many products can your platform support?
The platform can support unlimited products: from a boutique store to an online shopping mall.
In addition to the product name, what kinds of product description fields do you support? Do you allow merchant defined fields?
Innovasphere Commerce supports unique title tag, keywords and product description fields to help you get search engine visibility down to the product level. If your product catalogue has unique parameters, the system can easily accommodate them.
Do you offer an Affiliate Pricing?
Yes. Affiliate pricing is a case where you offer additional discount on a product when purchased alongwith another specific product eg. Your conditioner may be available at 10% additional discount if the same brand shampoo is purchased! The affiliate module can be used to provide additional discounts to end-users and attract more customers to buy related products on the site.
Do you have a mass emailing/newsletter module?
Yes. The back-end tools include an email/newsletter module so you can keep in touch with your customers and reach out to new ones.
Do you offer payment gateway services?
Yes, Innovasphere its' own secure payment gateway service routed through CC Avenue.
What customer notifications are automatically generated by your system?
Order placed and Order shipped.
kinds of statistics and reporting are available to the merchant?
Innovasphere Commerce offers robust reporting features and the flexibility to create custom reports. Complete web statistics are included as well.
Does Innovasphere Media offer hosting services?
Yes. Innovasphere Media offer various levels of hosting to deliver manageable, scalable and highly available environments for mission critical data networks.
What uptime does Innovasphere Media guarantee for my website?
Innovasphere Media’s goal is to achieve 99.95% website and server availability for all of our customers and to prove our commitment to the highest quality of service, we have enacted a Service Level Agreement (SLA) for our hosting customers which guarantees 99.9% up-time.
Does Innovasphere Commerce generate clean URL strings?
Yes, when adding pages and products to your Innovasphere Commerce Web site, the system will generate clean URLs, helping to make your store more visible in the search engines.
Does Innovasphere Commerce allow unique title and meta tags on every page?
Yes, Innovasphere Commerce provides an easy-to-use field system to add unique title and meta tags to your pages. If you leave these fields blank, the system will generate them automatically using category and product names and descriptions.
I have a unique business that requires a complex, customized site. Can you help me?
Absolutely. Innovasphere specializes in designing and developing complex, custom eCommerce solutions and Web sites. We would be happy to discuss your unique needs and provide you with a tailor-made solution.
Is Innovasphere Commerce a SaaS (Software as a Solution) ecommerce solution?
Yes, Innovasphere Commerce is a hosted, licensable product and is provided in a SaaS model. SaaS (typically pronounced 'Sass') is a model of software deployment where an application is hosted as a service provided to customers across the Internet. By eliminating the need to install and run the application on the customer's own computer, SaaS alleviates the customer's burden of software maintenance, ongoing operation, and support. Using SaaS also can reduce the up-front expense of software purchases, through less costly, on-demand pricing.
Kind of customer support do you offer?
We offer live phone, email and forum regularly. Please feel free to drop in a mail for any requirement. Our team will understand your need and offer comprehensive solution to every kind of e-commerce solution.
What type of training do you provide?
Innovasphere provides standard training with every Innovasphere Commerce implementation and help you with the tools and information that you willl need to maintain a successful store. Additionally, customized training programs are available in various disciplines such as; Search Engine Marketing, catalog development, building a successful eCommerce business and training for any integrated solutions or custom applications that we may build for you.
Do you offer Search Engine Optimization services?
Yes. Innovasphere experienced Internet Marketing department offers a comprehensive suite of services designed to improve your chances of being found by search engines and acquiring high rankings in multiple, well-defined searches. We accomplish this through search engine positioning and search engine optimization and we will perform the extensive research needed to design and develop a comprehensive marketing plan that best meets the needs of your unique business and goals.
