Rhino Special Products values the privacy of your personal information. We do not sell, or otherwise share your personally identifiable information with any third parties, except as may be necessary to provide the services which you have requested for, or for promoting a safe and improved experience on the Website, in accordance with this policy.
Please note that Rhino Special Products.in does not capture or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.).
When you make a purchase using your card, all required transaction details are captured on the payment gateway's secured payment page, and are securely transmitted to your card issuer for obtaining an authorization decision.
At no time during the purchase process or thereafter does Rhino Special Products have access to, or store, your complete card account information.
Rhino Special Products maintains the highest standards for secure transactions and customer information
privacy. Please read the following statement to learn about our information gathering
and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice.
To make sure you are aware of any changes, please review this policy periodically.
By using this Website you agree to be bound by the terms and conditions of this
Privacy Policy.
By using the Website, you expressly consent to our use and disclosure of your personal
information in accordance with this Privacy Policy. This Privacy Policy is incorporated
into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is
provided by you from time to time. This information enables us to provide services
and features that better meet your needs, and to customize our Website to make your
experience safer and easier.
In general, you can browse the Website anonymously without telling us who you are
or revealing any personal information about yourself. Once you give us your personal
information, you are not anonymous to us. You always have the option to not provide
information by choosing not to use a particular service or feature on the Website.
Apart from the personal information you provide by entering this on the Website,
we may automatically track certain information about you based upon your behaviour
on our Website. We use this information to do internal research on our users' demographics,
interests, and behaviour to better understand, protect and serve our users.
This information is compiled and analysed on an aggregated basis. This information
may include the URL that you just came from (whether this URL is on our Website
or not), which URL you next go to (whether this URL is on our Website or not), your
computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website
to help analyse our web page flow, measure promotional effectiveness, and promote
trust and safety. "Cookies" are small files placed on your hard drive that assist
us in providing our services. We offer certain features that are only available
through the use of a "cookie".
If you choose to buy on the Website, we collect personal information, including
billing address, shipping address, contact numbers, email IDs, which are required
by us to provide the services.
We collect personally identifiable information (email address, name, phone number,
etc.) from you when you set up a free account with us, or provide your email ID
to enable us to send you updates, or in the course of placing an order. While you
can browse some sections of our Website without being a registered member or having
an account with us, certain activities (such as placing an order) do require registration.
We do use your contact information to send you updates as well as offers based on
your previous orders and your interests.
2. Use of Personal /Profile Data / Your Information
We use personal information to provide the services you request. To the extent we
use your personal information to market to you, we will provide you the ability
to opt-out of such uses. We use your personal information to address your queries
and complaints, resolve disputes; troubleshoot problems; help promote a safe service;
inform you about online and offline offers, products, services, and updates; customize
your experience; detect and protect us against error, fraud and other criminal activity;
enforce our terms and conditions; and as otherwise described to you at the time
of collection.
We identify and use your IP address to help diagnose problems with our server, and
to administer our Website. Your IP address is also used to help identify you and
to gather broad demographic information. We will occasionally ask you to complete
optional online surveys. These surveys may ask you for contact information and demographic
information. We use this data to tailor your experience at our Website, providing
you with content that we think you might be interested in and to display content
according to your preferences.
In our efforts to continually improve your experience on the Website, as well as
to improve our services, we collect and analyse demographic, profile and behaviour
data about our users' activity on our Website.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates
to help detect and prevent identity theft, fraud and other potentially illegal acts;
correlate related or multiple accounts to prevent abuse of our services; and to
facilitate joint or co-branded services that you request where such services are
provided by more than one corporate entity. Those entities and affiliates may not
market to you as a result of such sharing unless you explicitly opt-in. We may disclose
personal information if required to do so by law or in the good faith belief that
such disclosure is reasonably necessary to respond to subpoenas, court orders, or
other legal process. We may disclose personal information to law enforcement offices,
third party rights owners, or others in the good faith belief that such disclosure
is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims
that an advertisement, posting or other content violates the rights of a third party;
or protect the rights, property or personal safety of our users or the general public.
4. Links to Other Websites
Our Website links to other websites that may collect personally identifiable information
about you. Rhino Special Products is not responsible for the privacy practices or the content
of those linked websites.
5. Security Precautions on Rhino Special Products.in
Our Website has stringent security measures in place to protect the loss, misuse,
and alteration of the information under our control. Whenever you change or access
your account information, we offer the use of a secure server. Once your information
is in our possession we adhere to strict security guidelines, protecting it against
unauthorized access. Although we will endeavor to safeguard the confidentiality
of your personally identifiable information, transmissions made by means of the
Internet cannot be made absolutely secure. By using this website, you agree that
Rhino Special Products will have no liability for disclosure of your information due to errors
in transmission or unauthorized acts of third parties.
6. Opting In / Opting Out
We provide all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us on behalf of our partners,
and from us in general, after setting up an account. If you want to remove your
contact information from all Rhino Special Products.in lists and newsletters, please visit My
subscriptions" in the "My Account" section of the website, after you sign in.
7. Your Consent
By using the Website and/ or by providing your information, you consent to the collection
and use of the information you disclose on the Website in accordance with this Privacy
Policy, including but not limited to Your consent for sharing your information as
per this privacy policy. If we decide to change our privacy policy, we will post
those changes on this page so that you are always aware of what information we collect,
how we use it, and under what circumstances we disclose it.
8. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the
name and contact details of the Grievance Officer are provided below:
Mr. Palas Chanda
Rhino Speciality Products Ltd
Rhino House, Chiromo Rd, Westlands
P.O Box 41908 – 00100 NAIROBI,
Kenya.
Contacts:
Phone : +254 20 2305105
Email: info@rhinosp.com
Time: Mondays – Fridays 8.30a.m to 5.30 p.m and Saturdays – 9.00 a.m to 2.00 p.m
10. Questions?
Questions regarding this policy statement should be directed to the following address:info@rhinosp.com